Terms & Conditions
Welcome to G&D Jewellery. Please read these Terms carefully before using our website or making a purchase. By continuing, you agree to be bound by these terms.
Introduction & Acceptance
These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our website.
Effective Date: [Insert Date] | Last Updated: [Insert Date]
These Terms constitute a legally binding agreement between you (“Customer,” “User,” “You”) and G&D Jewellery (“Company,” “We,” “Us,” “Our”). We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.
Who Can Use This Site?
- ◆ You are at least 18 years old or have parental consent.
- ◆ You have the legal capacity to enter into a contract under the Indian Contract Act, 1872.
- ◆ You provide accurate, current, and complete information during registration and checkout.
- ◆ You use the website for lawful purposes only.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
Product Information
We strive to display product images, colours, and descriptions accurately. However, actual colours may vary based on your screen settings. Natural gemstones and precious metals may have slight variations – these are natural characteristics, not defects.
Customized pieces are crafted for you. Please double-check personalization details before ordering.
Pricing & Payment
Clear Pricing
All prices are in Indian Rupees (INR) and inclusive of applicable taxes (GST). Shipping charges, if any, are displayed at checkout.
We accept credit/debit cards, net banking, UPI, and other secure payment gateways. Your transactions are encrypted and safe.
Payment Terms
By placing an order, you authorize us to charge the total amount (product price + shipping + taxes) to your selected payment method. Prices are subject to change, but the price at the time of order confirmation is honoured.
Shipping Policy
Orders are dispatched within 1–3 business days. Delivery timelines vary by location. You will receive a tracking number via email or SMS.
See full Shipping Policy
Cancellation
You may cancel before dispatch. After dispatch, you must follow our Return & Refund Policy. Contact us immediately at support@gndjewellery.com.
Returns & Refunds
7-day return window for unused, unworn items in original packaging. Free returns across India. Customized and earrings are non-returnable.
See full Return Policy
Warranty & Disclaimer
We stand behind our craftsmanship. If you receive a product with a manufacturing defect, contact us within 7 days for a resolution (repair, replacement, or refund).
- Normal wear & tear, tarnishing, or scratches are not defects.
- Accidental damage, misuse, or unauthorized repairs are not covered.
- Warranty claims must include the original order confirmation.
Your Responsibilities
You agree to use our website responsibly and lawfully. You must not:
- Upload viruses or malicious content.
- Attempt to gain unauthorized access to our systems.
- Misuse product images or content for commercial purposes without consent.
We reserve the right to take legal action against any user who violates these terms.
Privacy Policy
Your privacy matters to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by law, G&D Jewellery shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the total amount paid by you for the product in question.
We do not warrant that the website will be uninterrupted or error-free.
Changes to Terms
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated effective date.
We encourage you to review this page periodically. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in [Your City, State], India.
Contact Us
Have questions about our Terms? Reach out to us through any of our channels.
Shop with Confidence
We are committed to providing premium jewellery with exceptional customer service, secure shopping, and transparent policies.